Frequently Asked Questions
Some weeks can book out in advance, however, we will always do our best to accommodate your cake order. As soon as you have your date, you can always secure a spot with a booking deposit.
We recommend that you make an initial enquiry by email, giving us the date, the number of guests you need the cake to serve, the serving size (coffee or dessert) and any design ideas so we can give you an approximate price. To confirm your order, a 50% deposit is payable, with the balance being due two weeks before the event.
The final price will depend on the size of the cake / number of serves required, and the complexity of the design. Each cake is quoted on an individual basis. We have a minimum order of $80.
Please refer to our terms & conditions for full details on payments. However, a 50% deposit is required to secure the booking. The balance is then due TWO WEEKS prior to your event. We accept a direct deposit into our account, alternatively we have credit card facilities. ( However, a credit card payment will incur a 2% surcharge.) Cash is not accepted on the premises. And balances cannot be paid on the day of collection.
Absolutely. You may order a sample box of four flavours of cake. We package it up & include some other sweets that may be on offer that week. The cost of this box is $20.
Yes! You can have a different flavour in each tier. With each flavour of cake, we will team it with the complimenting flavour of ganache.
At this stage, we only offer Gluten Free cakes in Chocolate or Vanilla Bean flavours.
Yes absolutely. If you prefer a really large cake that gives visual impact, but only have a modest guest list, then we can use dummy tiers to create the preferred size.
We only do consultations for brides & grooms. Due to time constraints we are not able to meet with every client. Most details for cake orders, can be finalised via email & the telephone.
Yes, we can deliver our cakes to a residential address or a function centre within the Sydney Metropolitan area. Cakes cannot be delivered to outdoor recreational areas. Delivery charges vary, depending on the distance from our studio at Castle Hill. Please contact us for a quotation.
All our cakes will be delivered or ready for collection in a waxed cake box, and depending on the height, may not have a lid.
If your cake has multiple tiers, there will be internal supports to ensure its safe arrival at your destination. We also provide non-slip matting to place under your cake box. A flat solid surface is the best location in your car; an empty clear boot, or the passenger side of the vehicle on the floor. Definitely not a car seat!
Yes, providing you make prior arrangements with us, we can organise to have your order completed the day before.
Again, these items should not be refrigerated or frozen. Please wrap in tissue paper & place in a cardboard box with silica gel sachets.
Some cakes do not require this service. However, if we are creating something just for you, once the deposit is paid, then a full colour sketch can be requested.